Home / Features / Knowledge Base + RAG

Knowledge

Knowledge Base + RAG

Grounded answers, every one with a citation.

Overview

What it does

Upload documents, connect websites and sync data sources — VOXOPlan indexes everything and answers strictly from your own content using retrieval-augmented generation.

Each answer ships with citations and a confidence score, so customers get trustworthy replies and your team can see exactly where every response came from.

Upload PDFs, docs and spreadsheets or crawl your site
Retrieval-augmented answers grounded in your data
Inline citations and per-answer confidence scores
Automatic re-indexing when sources change
Gaps surfaced so you know what content to add next

More of the platform

AI Chat — Web, Mobile & WhatsApp icon
AI Chat — Web, Mobile & WhatsApp

Omnichannel conversations with a unified inbox, agent-assist and seamless AI-to-human handoff across every channel.

Voice AI Receptionist icon
Voice AI Receptionist

Phone answering, IVR flows, sentiment analysis and post-call CRM updates — the same intelligence over the phone.

Built-in CRM icon
Built-in CRM

Contacts, deals, pipeline kanban, tags and activity. Leads captured by the AI drop straight into the pipeline.